Frequently asked questions
WHAT IS AFFIRM?
Affirm is a financing alternative to credit cards and other credit-payment products.
Your rate will be 0%-36% APR based on credit, and is subject to an eligibility check. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.
WHAT IS REQUIRED TO PREQUALIFY?
Affirm customers must: Be a resident of the U.S. (including U.S. territories) Be at least 18 years old (19 if you’re a ward of the state in Nebraska) Have a Social Security number Own a phone number that receives SMS and is registered to the United States or U.S. territories
DOES CHECKING MY AFFIRM ELIGIBILITY AFFECT MY CREDIT SCORE
No, your credit won’t be affected when you create an Affirm account or check your eligibility (including checking your pre-qualification eligibility). When you apply for or check to see if you prequalify for Affirm financing, it’s considered a soft inquiry, which does not affect your credit. If you decide to pay with installments through Affirm, your payment plan and repayment activity may be reported to credit bureaus. You can find more information on Affirm’s Help Center.
IS MY PERSONAL INFORMATION SECURE WITH AFFIRM?
Yes. Protecting your personal information is trés important to Affirm—they encrypt sensitive data (like your SSN), and also layer on physical, electronic, and procedural safeguards to protect your info. Also, Affirm will never sell or rent your information to anyone. Love that.
IF I RETURN AN AFFIRM PURCHASE, HOW DO REFUNDS WORK?
Refunds post to your Affirm account once we process your request. If you’ve already made loan payments or a down payment, Affirm issues a refund credit to the bank account or debit card that you used to make the payments. In the event that we issue a store credit instead of a refund, keep in mind: you’re still responsible for paying off your Affirm loan.
Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Subject to eligibility check and approval, and a down payment may be required. Payment options depend on your purchase amount.