To apply, please send resumé and cover letter to the email address listed below and indicate the position for which you are applying.
New York, NY (email@example.com)
Jonathan Adler is a home furnishings and design company dedicated to bringing Modern American Glamour to our Clients’ lives. Our showroom culture is built upon excellence on all levels: excellence in selling, excellence in Client Service, excellence in showroom presentation- these are just a few of the characteristics of a successful showroom. We foster an energetic, creative and fun working environment, as these descriptors reflect the product we sell and the personality of Jonathan Adler himself. We are passionate about the craft and story behind each item we design and sell and are committed to sharing the story with our clients.
A Store Manager is responsible for establishing and maintaining interior design trade and retail Client relationships. Additionally, he or she oversees and is accountable for the operation of the showroom and ensures maximum sales and profitability through merchandise, inventory and expense control, human resources management, and managing operating costs and shrinkage.
Ensure that each Client receives excellent service by establishing and maintaining outstanding showroom standards, demonstrating solid product knowledge and ensuring all other requirements of excellent Client Service are met and exceeded.
Analyze and measure business trends; develop and implement plans to maximize sales and meet/exceed goals and objectives.
Research accounts, identify key players and develop relationships with interior design trade partners within the New York market.
Oversee the in-home design consultation program among all store employees.
Review store selling trends and recommend/initiate changes for maximizing goals and objectives.
Assess competition and report results; share information with retail corporate partners and make appropriate adjustments.
Control shrink, expenses, and payroll.
Maintain merchandise stock levels, merchandise adjacencies and presentations, signage and assortment in all departments. Ensure that selling floor is adequately stocked. Lead and maintain visual standards of the showroom, per home office directives.
Follow up on all order, order flow, receipt of goods, transfer and troubleshoot when necessary to solve any issues.
Ensure compliance with all policies and procedures through regular showroom management and staff meetings, showroom walk-through and audits, etc.
Coach, counsel and continually develop staff, managing performance and accountability; work with management team and HR on employee matters.
Continually evaluate and react to staff performance issues and actively recruit candidates.
Train and develop store team in all aspects of the business; direct and monitor training and development of all showroom associates. Master and teach product knowledge and brand design inspiration.
Serve as a liaison between the showroom and home office.
Work on special projects as assigned.
Essential Skill Requirements:
Proven ability to lead, motivate and inspire team to achieve excellence in all aspects of the business, especially in Client Service and selling.
Proven track record of meeting and exceeding goals through solid business planning and execution.
Proven ability to network and build relationships with members of the interior design industry.
Proven ability to deliver excellent Client Service standards and ability to lead best practice implementation.
Superior communication and interpersonal skills.
Excellent solution-oriented problem-solving skills.
Meticulous organization and attention to detail.
Ability to manage conflict through to solution.
Microsoft Windows proficiency, especially Word and Excel.
5+ years of retail and/or showroom management experience, 3+ years interiors/home furnishing field
Contemporary sense of style and culture
Strong leadership and team management skills
Strong contacts in and knowledge of the local interior design community
Proven track record of accomplishing goals
Ability to build relationships both internally and externally
Outstanding problem solving, interpersonal, and time management skills
Ability to work varied hours/days to oversee showroom operations.
Team player, who can grasp and deliver the total goals for the division and company
We are an Equal Opportunity Employer M/D/F/V
Submit your resume to: firstname.lastname@example.org. Please reference the position title in the subject line of your email message.