Skip to main content
FREE STANDARD SHIPPING ON ORDERS OVER $150* · NO CODE NEEDEDOFFER DETAILS

GENERAL SHIPPING & DELIVERY INFORMATION

PLEASE BE ADVISED:
We’re currently taking measures to ensure the health and safety of our distribution team. As a result, orders may be delayed by up to 5 business days. We appreciate your patience. Please reach out with any questions: customerservice@jonathanadler.com

We ship most purchases to arrive via parcel service (UPS or FedEx) within 7-10 business days from receipt of order. Deliveries are made Monday thru Friday excluding holidays.

Most in-stock furniture delivers via our preferred White Glove service and should arrive to most destinations in the contiguous US within 10–14 business days. Please allow an additional 2-3 business days for order processing.

Custom furniture will deliver to most destinations in the contiguous US within 20-24 weeks from receipt of order. Deliveries are made Monday thru Friday excluding holidays. For more information see the delivery times on an individual product’s page.

Note: Items ordered together may not arrive together.

Any questions regarding your shipment may be e-mailed to customerservice@jonathanadler.com.

Jump To:

CONTINENTAL US SHIPPING RATES

Includes bath accessories, dinnerware, decorative accessories, select lighting, pillows, rugs, and throws. The delivery rates below are charged on the merchandise total of all smalls on the order, not per piece. E-gift certificates and gift cards do not count towards qualifying amount. All smalls ship via parcel service (UPS or FEDEX). Special delivery items are not eligible for free shipping.

Merchandise Total Standard (7-10 business days) Express (2-3 days) Expedited (Overnight)
Up to $15.00 $4.95 $17.90 $29.90
$15.01 - $25.00 		$6.95
$19.90 		$31.90
$25.01 - $35.00
$7.95
$20.90 		$32.90
$35.01 – $45.00 		$8.95 $21.90 $33.90
$45.01 – $65.00 $10.95 $23.90 $35.90
$65.01 – $95.00 $13.95 $26.90 $38.90
$95.01 – $125.00 $16.95 $29.90 $41.90
$125.01 – $145.00 $19.95 $32.90 $44.90
$145.01 – $220.00 $21.95 $34.90 $46.90
$220.01 -$500.00 $24.95 $62.90 $74.90
$500.01 +
Free 		$75.90 $99.90


EXPRESS AND EXPEDITED SHIPPING

  • Express and expedited orders received before Noon EST will be shipped same business day. Orders received after Noon EST will be shipped the following business day. Orders place on weekend and holidays will ship the following business day. Backordered items will ship the next business after estimated ship date. Items eligible for express and expedited shipping methods are noted at checkout. Please note there is a $15 surcharge for all orders with delivery to Alaska, Hawaii, Puerto Rico, or the US Virgin Islands.

ALASKA, HAWAII, PUERTO RICO & US VIRGIN ISLANDS

  • Please allow 10-14 business days for delivery. A $15 shipping surcharge applies to all orders shipping to Alaska, Hawaii, Puerto Rico, or the US Virgin Islands. We do not ship any items marked as White Glove (this includes all furniture) to Alaska, Hawaii, Puerto Rico, or the US Virgin Islands at this time.

APO/FPO/PO BOXES

  • For shipment to APO / FPO addresses, select the International Checkout option. (For more information on international checkout, see below.)
  • With the exception of gift cards, we are unable to ship merchandise to PO boxes at this time. All non-gift card orders must have a physical shipping address.

SWATCHES

  • Swatches ship free of charge.

GIFT CARDS

  • Gift cards can be shipped only to U.S. addresses and are shipped free of charge. Gift cards can be redeemed online or at any Jonathan Adler location or by calling 800.963.0891.

back to top

SHIPPING FOR FURNITURE & OTHER LARGE ITEMS

Most in-stock furniture delivers via our preferred White Glove service or Entryway service should arrive to most destinations in the contiguous US within 10–14 business days. Please allow an additional 2-3 business days for order processing. For custom upholstery, delivery time to most destinations within the contiguous US is 20-24 weeks weeks. See each item’s product pages for any exceptions.

SPECIAL DELIVERY OPTIONS – Indicated on each item’s product pages

  • White Glove Delivery: Includes delivery inside your residence to the room of your choice (up to 2 flights of stairs) unpacking, assembly, removal of packaging. Our white glove delivery service provider will schedule a delivery appointment with you once your items have arrived locally
  • Entryway Delivery: Includes delivery to the threshold of your residence. The product will be left in the original packaging, and the delivery will not be carried upstairs within your building.

WHITE GLOVE DELIVERY RATES (CONTINENTAL US)

Merchandise Total Delivery Rate
up to $1,000 $99
$1,000.01-$2,799.99 $189
$2,800.00 - $4,999.99 $249
$5,000+ $299

 

ENTRYWAY DELIVERY RATES (CONTINENTAL US)

Merchandise Total Delivery Rate
up to $1,000 $79
$1,000.01-$2,799.99 $129
$2,800.00 - $4,999.99 $199
$5,000+ $250

FERRY SHIPPING SURCHARGE

There is a $150 shipping surcharge for white glove and entryway shipments that require ferry service for delivery

INTERNATIONAL SHIPPING

INTERNATIONAL ORDERS

Please contact our customer service team at (800) 963.0891 or email customerservice@jonathanadler.com with subject line International Shipping Inquiry – “Your Name” to places orders. Please include all items you wish to purchase and the shipping address in the body of the email. Our team will help you connect with an international freight forwarder for a full quote that includes (but not limited to) duty, taxes, insurance, and shipping fees.

Jonathan Adler is not responsible for any duties/taxes/handling fees or providing customs agents. All international sales are final.