Please note that shipping may be delayed up to 5 business days as we work to ensure the health and safety of the teams in our distribution center. An email with tracking information will be sent upon shipment. We appreciate your patience and apologize for any inconvenience.
We ship most purchases to arrive via parcel service (UPS or FedEx) within 5-7 business days from receipt of order. Deliveries are made Monday thru Friday excluding holidays.
Most in-stock furniture delivers via our preferred White Glove service and should arrive to most destinations in the contiguous US within 10–14 business days from receipt of order (please allow 2-3 days for order processing).
Custom furniture will deliver to most destinations in the contiguous US within 12 weeks from receipt of order. Deliveries are made Monday thru Friday excluding holidays. For more information see the delivery times on an individual product’s page.
Note: Items ordered together may not arrive together.
Any questions regarding your shipment may be e-mailed to firstname.lastname@example.org.
Includes bath accessories, dinnerware, decorative accessories, select lighting, pillows, rugs, and throws. The delivery rates below are charged on the merchandise total of all smalls on the order, not per piece. E-gift certificates and gift cards do not count towards qualifying amount. All smalls ship via parcel service (UPS or FEDEX). Special delivery items are not eligible for free shipping.
For most in-stock quick ship furniture, delivery appointments for destinations within the contiguous US will be scheduled within 12-14 business days. For custom upholstery, delivery time to most destinations within the contiguous US is 12 weeks. See each item’s product pages for any exceptions.
*Ground shipping rates for small items will be absorbed into Special Delivery rates.
SPECIAL DELIVERY OPTIONS – Indicated on each item’s product pages
Please be advised: White glove deliveries in CA will be delayed. For some, only standard curbside or front door, garage or main entrance deliveries are allowed. White glove and entryway delivery has been suspended in New York tri-state area. We hope to resume delivery service mid to late April and will hold merchandise to later fulfill once it has been deemed safe to do so. For any questions about your order, please reach out to the customer service team at email@example.com. We will share information with you as we receive it.
There is a $150 shipping surcharge for white glove shipments that require ferry service for delivery
Please contact our customer service team at (800) 963.0891 or email firstname.lastname@example.org with subject line International Shipping Inquiry – “Your Name” to places orders. Please include all items you wish to purchase and the shipping address in the body of the email. Our team will help you connect with an international freight forwarder for a full quote that includes (but not limited to) duty, taxes, insurance, and shipping fees.
Jonathan Adler is not responsible for any duties/taxes/handling fees or providing customs agents. All international sales are final.