We ship most purchases to arrive via parcel service (UPS or FedEx) within 5-7 business days from receipt of order. Deliveries are made Monday thru Friday excluding holidays.
Most in-stock furniture delivers via our preferred White Glove service and should arrive to most destinations in the contiguous US within 10–14 business days. Please allow an additional 2-3 business days for order processing.
Custom furniture will deliver to most destinations in the contiguous US within 14-16 weeks from receipt of order. Deliveries are made Monday thru Friday excluding holidays. For more information see the delivery times on an individual product’s page.
Note: Items ordered together may not arrive together.
Any questions regarding your shipment may be e-mailed to firstname.lastname@example.org.
Includes bath accessories, dinnerware, decorative accessories, select lighting, pillows, rugs, and throws. The delivery rates below are charged on the merchandise total of all smalls on the order, not per piece. E-gift certificates and gift cards do not count towards qualifying amount. All smalls ship via parcel service (UPS or FEDEX). Special delivery items are not eligible for free shipping.
Never miss a delivery again, Jonathan Adler offers local pickup from a nearby UPS Access Point. There are more than 20,000 locations to choose from. When your order has arrived at your chosen location, you will receive an email notification and you can then pick up your item within 7 days at a time convenient to you. When picking up your items remember you will need a valid government-issued ID and the tracking number. Please note that all items are not eligible for UPS Access Point. Eligible items will show Local Pickup option at checkout.
Most in-stock furniture delivers via our preferred White Glove service or Entryway service should arrive to most destinations in the contiguous US within 10–14 business days. Please allow an additional 2-3 business days for order processing. For custom upholstery, delivery time to most destinations within the contiguous US is 14-16 weeks weeks. See each item’s product pages for any exceptions.
SPECIAL DELIVERY OPTIONS – Indicated on each item’s product pages
White Glove Delivery: Includes delivery inside your residence to the room of your choice (up to 2 flights of stairs) unpacking, assembly, removal of packaging. Our white glove delivery service provider will schedule a delivery appointment with you once your items have arrived locally
Entryway Delivery: Includes delivery to the threshold of your residence. The product will be left in the original packaging, and the delivery will not be carried upstairs within your building.
There is a $150 shipping surcharge for white glove and entryway shipments that require ferry service for delivery
Please contact our customer service team at (800) 963.0891 or email email@example.com with subject line International Shipping Inquiry – “Your Name” to places orders. Please include all items you wish to purchase and the shipping address in the body of the email. Our team will help you connect with an international freight forwarder for a full quote that includes (but not limited to) duty, taxes, insurance, and shipping fees.
Jonathan Adler is not responsible for any duties/taxes/handling fees or providing customs agents. All international sales are final.